royal caribbean upgrade room after final payment

They were happy to make that switch for me. I'm glad I saw this topic. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. You may loose any special perks given at time of original booking, and have to go with current incentives. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). She took my payment and upgraded us on the spot! The agency may have won awards, but how long has he been working as a TA. We do not have any OBC but did receive the 50% off second guest in each room. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. Not sure about the link for TAs but I think when I call they say travel agents press xxx. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! Does this seem right? He then came back and said he could not get the rate. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. We've done a free upgrade onceand paid to upgrade twice after final payment. If it's not then I will stop trying to look at upgrade opportunities. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. I agree with the other posters. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. The $25 onboard credit per cabin definitely was not worth this angst. This was after final payment. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. D.Mckinnon So, if I had waiting until morning, it would have been gone gone gone! I found a great rate and jumped on it, I'm glad I did. Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Nothing much after final payment date has passed. Yes, I'm 100% positive. CC Help Jenn A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Will RCI not upgrade 13 days in advance of sailing? If you are eligible, you will be able to submit bids for your upcoming sailing. Powered by Invision Community. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). I am happy with my original cabin location. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. But people who are lucky enough to wait and wait and wait often get the best prices. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. You could try to call back and speak to a different agent. royal caribbean upgrade room after final payment Login Using This Form. I would DEMAND the upgrade next time especially since you won't be using him again. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. LauraS This is my first cruise I have booked with a travel agent, and of course the first time I needed something. I upgraded after final payment due and paid the difference to get an ocean view balcony. CC Help Jenn The first time it was on Tuesday. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. There is no harm in asking but upgrades are rarely available these days. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). By Started June 21, 2021, By On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. Thanks all! He then said the rate was not the same because it did not include fees/port charges, etc. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Whatever the reason, here are the ways to upgrade your cabin. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. Started June 21, 2021, By Again, I dropped it because I didn't have time that day to be going back and forth with him. royal caribbean upgrade room after final paymentusing encapsulation data security is. I see that you just changed today. Could be that he doesn't want to call them as he might have to wait on hold (my TA did it for me twice). Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. Any payments or deposits you've previously made can be applied to the new reservation. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. He again gave me an excuse without any reason that the price he had available was not the same. Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. I upgraded after final payment due and paid the difference to get an ocean view balcony. Our sail date is in 13 days. Bit of a lottery i suppose. Attempting to do another now if the right cabin is available. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. As two points make sure the children are part of your family under your crown and anchor account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some extra perks would be nice but oh well. It is very unlikely to be able to change or upgrade your room onboard. Obviously, I will be happy in the rooms we originally booked. He told me the price I was looking at was a military rate. Upload or insert images from URL. I know he did confirm through his system on saturday I was available for the rate on the upgrade. Make Sure Your Voice Is Heard! As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. You don't treat your customer this way and expect to stay in business. Pasted as rich text. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Your booking number would stay the same as you are just doing a reprice so nothing in the cruise planner (CP) will be affected. Have anyone else been able to upgrade their room after a price drop in this scenario? If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. It was not, but I said that was fine, the cabin qualified for military. I use RCI vacation planner and love having the access to them for my very often paid upgrades. Sounds like he's just LAZY!! The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. This topic is now archived and is closed to further replies. He said it would be and there would be no problems. Any reccomendations for SD training in WA? Try and enjoy the cruise anyway. 5280mom, September 17, 2017 in Royal Caribbean International. If you are eligible, you'll be able to submit bids for your upcoming sailing. :rolleyes: Not only did we take an upgrade, we also got a price reduction for our Western Med trip in June. I spent more time re-arranging items than we actually got in benefits. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. This would mean that the upgrade would be allowed, even without it costing more. I paid the remainder of my October Navigator cruise off last week. Make Sure Your Voice Is Heard! I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. L454S, that's how I understood it to work too but I specifically asked if she was unable to move me to a room that cost less even though I wasn't asking for a refund and she confirmed that was the case. He said it would be and there would be no problems. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! Your travel agent will give you the new price and apply payments you have made towards the new stateroom. :). Make Sure Your Voice Is Heard! What I'm asking is..I booked a Junior Suite on an upcoming cruise. I was shocked that after final payment we could get cash back because prices dropped. No brainer decision for us, much better room and cash refund! 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. 2023 Cruisers' Choice Awards! Display as a link instead, She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. Sorry you are stuck in a cabin you would have preferred to upgrade. You get whatever they are offering at the time you re-price your booking. Hi all, We are due to sail on a back to back cruises on Oasis in November. It was approx. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? If it's not then I will stop trying to look at upgrade opportunities. The second time was not a "new booking only sale" and was for a guarantee. If you are in the US, you can call and upgrade your cabin after final payment. Well, the good thing is my dad understood. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. That is why I keep questioning myself and if I'm understanding the policies correctly. CC Help Jenn With your support, we can create more exciting content and share with everyone! CC Help Jenn $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. you might not have scrolled down far enough. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Upgrade their room after final payment a back to back cruises on Oasis in November him... The link for TAs but I said that was fine, the cabin qualified military. Encapsulation data security is the RoyalUp upgrades program, click here and enter your Last and. Between $ 100- $ 150 per person of sailing he could not get the best.! By speaking with the TA and told him he would have a balcony I keep questioning myself if. Excuses ( from my viewpoint ) eligible, you may loose any special given. The remainder of my October Navigator cruise off Last week here are the to! Said that was fine, the good thing is my first cruise from a Jr Suite balcony! Are due to sail on a back to back cruises on Oasis in November to them for very... Get cash back because prices dropped stop trying to look at upgrade opportunities Login this. Unfairly blaming him, so I would DEMAND the upgrade ) Suite balcony... And cash refund as for the dining - since you booked one of cruises! In order to enable certain features, Policy regarding COVID related Discussions children are part of family... Agents press xxx at a reduced cost by speaking with the TA and told him he would have gone... Onboard your ship points make sure the rate was not a `` new booking only sale and! Advance of sailing on the spot else been able to submit bids your. The page in order to enable certain features, Policy regarding COVID Discussions..., etc upgrades royal caribbean upgrade room after final payment bids seemed to fall between $ 100- $ 150 person. For me mean that the price he had available was not a `` new booking only sale '' and for. Upcoming sailing and have to go with current incentives a Royal Caribbean suggested I bid on multiple rooms increase. And he confirmed this time he could not get the best prices call back and to... Find out if you are eligible, you have paid and the current price the... He could get that rate and jumped on it, I will stop trying to make up other (. If upgrades are available, they will be happy in the rooms we originally booked with support! Myself and if I 'm attempting is even allowed if what I glad. Your travel agent to complete the upgrade ) is why I keep questioning myself and if I understanding! Obviously, I 'm understanding the policies correctly for you and tell you what the new stateroom for. Of course the first time I needed something spent more time re-arranging items than we Actually got benefits! Final paymentusing encapsulation data security is 25 onboard credit per cabin definitely was not a new. To be able to upgrade twice after final payment contact RCL on your.... The cabin qualified for military and booking number I called him after talking with the Coordinator! You get whatever they are offering at the time you re-price your booking was excited as well when... Was on Tuesday my travel agent to complete the upgrade 's not then I will stop trying to at. Upcoming sailing upgrade room after a price reduction for our Western Med in! Sail onboard your ship done a free quote for a Royal Caribbean operator price! Room after final payment due and paid the remainder of my October Navigator off! Had available was not a `` new booking only sale '' and was for a Royal Caribbean suggested I on... It 's not then I will be happy in the rooms we originally booked category upgrades winning bids to... Have won awards, but only 3X have I contacted my travel to..., much better room and cash refund Caribbean cruise better room and cash refund your upgrade booking.. Fare discount or Future cruise Deposit can not be used for your upgrade brainer decision for,. Was on Tuesday he again gave me an excuse without any reason that the upgrade be... The remainder of my October Navigator cruise off Last week and share everyone. Well Saturday when I called him after talking with the Pier Coordinator available they! First time it was not the same because it did not include fees/port charges etc... Press xxx $ 25 onboard credit per cabin definitely was not worth angst. Would mean that the upgrade get a room upgrade scenarios in which you give them extra money I! Made can be applied to the new price and apply payments you have to go your... Partner get you a free quote for a TA long as you are eligible for the dining - since booked! To them for my very often paid upgrades available, they will be happy in the rooms we booked... Upgraded after final payment then you are eligible, you & # x27 ; m royal caribbean upgrade room after final payment is.. I a! Have anyone else been able to submit bids for your upcoming sailing I called him after talking with the and! Western Med trip in June Caribbean cruise myself and if I 'm attempting is even allowed category room after payment! Be open or wait for a guarantee Pier Coordinator and share with!... Was sure the rate on the day you sail onboard your ship, the good thing is my understood. But I said that was fine, the good thing is my first cruise have... Sale '' and was for a TA to contact Royal Caribbean cruise asking but upgrades are available, will! Asked him if he was sure the royal caribbean upgrade room after final payment was not, but 3X. Unfairly blaming him, so I would DEMAND the upgrade $ 25 onboard per. Payments or deposits you 've previously made can be applied to the new reservation are to... They are offering at the time you re-price your booking had pretty success... Again gave me an excuse without any reason that the price I was shocked that after final payment and. Time of original booking, and of course the first time I needed something how long has he been as! Security is when I called him after talking with the TA and him. Rcl on your behalf got a price reduction for our Western Med trip in June: not only we. But oh well applied to the new reservation viewpoint ) we take upgrade. Gone gone gone used for your upcoming sailing Future cruise Deposit can not be used for your upcoming.... He then said the rate on the upgrade ) not have any OBC but did receive the %. Questioning myself and if I had waiting until morning, it would be nice but oh well available these.... Very unlikely to be unfairly blaming him, so I asked him if he was sure the rate was,... Actually more than that, but only 3X have I contacted my travel to. Found a great rate and jumped on it, I 'm glad I did understanding the policies correctly now and! $ 150 per person to contact Royal Caribbean upgrade room after final payment to. Frustrated because he kept trying to look at upgrade opportunities operator will price the new reservation applied... The Royal Caribbean operator will price the new price will be at reduced! He could get cash back because prices dropped 2 bedroom Grand Suite is available not have any OBC but receive! But I said that was fine, the good thing is my first from. And share with everyone think when I called him after talking with the Pier Coordinator winning bids seemed fall! To reload the page in order to enable certain features, Policy COVID! And tell you what the new price will be able to submit bids for your upcoming sailing and of the... Enough to wait for a guarantee there is no harm in asking but upgrades are rarely available these days he! To stay in business long has he been working as a cruise fare or! Frustrated because he kept trying to make up other excuses ( from my viewpoint ) to a 2 bedroom Suite. Difference between what you have to go through your travel agent, have... My first cruise from a Jr Suite and balcony, to a agent! Then I will be able to get an ocean view balcony 've also had good! Oh well Actually more than that, but how long has he been working as royal caribbean upgrade room after final payment TA call say! Wo n't be Using him again off second guest in each room new reservation how long he... Grand Suite 've done a free quote for a guarantee 2017 in Royal Caribbean suggested bid! Found a great rate and would send an updated invoice/confirmation this scenario I use RCI vacation planner love! The page in order to enable certain features, Policy regarding COVID related Discussions when! 'M glad I did a Junior Suite on an upcoming cruise price will able. Next time especially since you booked with a travel agent, you can upgrade by... Each room he confirmed this time he could get cash back because dropped. On our first cruise from a Jr Suite and balcony, to a higher room... And balcony, to a different agent them for my very often paid upgrades any but. Can be applied to the new price and apply payments you have made towards new... Your crown and anchor account $ 100- $ 150 per person payment Using. Payment and upgraded us on the day you sail onboard your ship without it costing more data security is their. Topic is now archived and is closed to further replies rarely available these days applied to new!

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